WOULD YOU LIKE TO MAKE A RETURN?

RETURN CONDITIONS

Items must be returned unused, unopened, in their original packaging and in perfect condition within 30 days.

Any damaged, incomplete or unlabelled product will not be reimbursed.

To be included in your package:

The product(s) to be returned
Your first and last name
The order number

Return address:
SAV - RAINETTE
18 passage des Sablons
93260Les Lilas

Important:
use a shipping method with a tracking number. In the event of loss, we will not be able to issue a refund without proof of shipment. Refunds will be processed upon receipt and verification of the returned package.

You will be responsible for return shipping costs.

If you have any questions or need assistance, please contact our customer service department via the contact form.
We're here to help! 😊 🌸